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Privacy Statement

We adhere to the strictest ethical guidelines, which ensure confidentiality of all information on the Internet. No one, except members and the other members they authorize, can access designated sections of member information.

Under no circumstances, will Heartfelt Solutions, Inc. release any of our subscriber’s identifiable information to any person or company unless ordered by a court of law. We use state-of-the-art technology to ensure that your information can be stored and retrieved securely and safely.

Additional operational checks ensure that not even our employees have access to your personal information. You are the sole person or organization with access to your subscriber information.

We value your privacy and your trust in us. Please click here to send us email with specific questions about our privacy guarantees.

Privacy Statement for Heartfelt Solutions, Inc.

Heartfelt Solutions, Inc. has created this privacy statement in order to demonstrate our firm commitment to your privacy. We regard our relationship with our members as strictly confidential. The following discloses our information gathering and dissemination practices for this website.


What personally identifiable information is collected?
How does Heartfelt Solutions, Inc. use cookies?
How is the information that is collected used?
Is anybody else collecting data?
Does Heartfelt Solutions, Inc. share my information with anybody?
How is information on public forums collected and used?
How does Heartfelt Solutions, Inc. protect my information?
What are options and choices for controlling my information?
Notification of Changes
Third Party Ad Servers
How do I contact Heartfelt Solutions, Inc.?

What personally identifiable information is collected?

During registration, Heartfelt Solutions, Inc. asks for your name, address, email address, sex, self-selected reference number, and birth date (for personal members) are required fields. All other fields are optional. The self-selected reference number is used to generate your personal feelWell ID number. If you forget your login user name and/or password, the reference number you chose is required to retrieve your information. Also optional, you may create dependent accounts, which require name, address, email address, sex and birth date information.

The more information you volunteer (and the more accurate it is), the better we are able to customize your experience. Once you register you are no longer anonymous to Heartfelt Solutions, Inc. - you are given a feelWell ID, and are able to take full advantage of the feeWell Online social network.

How does Heartfelt Solutions, Inc. use cookies?

Our site uses cookies to identify you and dynamically generate your personalized page. The cookie is set when you register or "Sign In" and this cookie is used to greet you with your name and to deliver information specific to your profile. If you do not want to be identified, you can click on the "Sign Out" button to disable the cookie.

Other uses of the cookie by Heartfelt Solutions, Inc. are:

1. To estimate our audience size. Each browser accessing Heartfelt Solutions.com is given a unique cookie which is then used to determine the extent of repeat usage.

2. To measure certain traffic patterns, which areas of Heartfelt Solutions, Inc.'s sites, including feelWellOnline.com, you have visited, and your visiting patterns in the aggregate. We use this research to understand how our users' habits are similar or different from one another so that we can make each new experience on feelWellOnline.com a better one.

How is the information that is collected used?

Heartfelt Solutions, Inc.'s primary goal in collecting personal information is to provide you, the member, with a customized experience on our site. This includes personalization services, and interactive communications. Your self-selected reference number is used for security purposes to verify that the account belongs to you in the case you lose your password and password hint. Also, when you contact Heartfelt, you must provide your reference number to discuss your membership.

By knowing a little about you, Heartfelt Solutions, Inc. is able to deliver better service, to you. At no point will any advertisers have access to individual account information.

We also communicate with the user, via email in the form of a newsletter or an email message, informing of activity on your account, updates to the site, new services and solicit opinions in the form of surveys.

Heartfelt Solutions, Inc. does research on our users' demographics, interests, and behavior based on the information provided to us upon registration, from our server log files or from surveys. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis and may be shared with advertisers or business partners.

Is anybody else collecting data?

When you are on a Heartfelt Solutions, Inc. site and are asked for personal information, you are sharing that information with Heartfelt Solutions, Inc. alone. In cases where you are on a co-branded site, you will see along with Heartfelt Solutions, Inc.'s logo, our partner's logo. These co-branded sites are offered in conjunction with a partner company. In order to provide this co-branded service to you, it is necessary for us to share information.

Please be aware that Heartfelt Solutions, Inc. advertisers or web sites that have links on our site may collect personally identifiable information about you. The information practices of those web sites linked to Heartfelt Solutions, Inc. are not covered by this privacy statement.

Does Heartfelt Solutions, Inc. share my information with anybody?

No. As a general rule, Heartfelt Solutions, Inc. will not disclose any of your personally identifiable information without your permission. The exception shall be under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.

Third Party Data & Data in the Aggregate: Under confidentiality agreements with third parties, Heartfelt Solutions, Inc. may disclose aggregated user statistics (such as, 65% of our users are female) in order to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes.

Other: Heartfelt Solutions, Inc. may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Heartfelt Solutions, Inc.'s Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) Heartfelt Solutions, Inc.'s rights or property, other Heartfelt Solutions, Inc. users, or anyone else that could be harmed by such activities. Heartfelt Solutions, Inc. may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

How is information on public forums collected and used?

If Heartfelt Solutions, Inc. provides to its members chat rooms, blogs, forums, and message boards, please remember that any information that is disclosed in these areas can be public information and you should exercise caution when deciding to disclose your personal information.

How does Heartfelt Solutions, Inc. protect my information?

Keeping your subscriber information private is vitally important to us. As with all information, Heartfelt Solutions, Inc. will never rent or sell your subscriber information. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. You can opt to receive an e-mail notification, every time there is activity in your account. In addition to the above, we use a secure server and SSL as the encryption method.

Every time you access your subscriber information, we use industry-standard SSL (secure socket layer) technology to ensure the data is encrypted during transmission. Apart from this, we have put in place operational checks to ensure that nobody has access to the database, including our employees. The personally identifiable data itself is encrypted to prevent accidental access.

What are options and choices for controlling my information?

Heartfelt Solutions, Inc. gives members the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. Heartfelt Solutions, Inc. gives users the following method for removing their information from our database and to not receive future communications or to no longer receive our service

1. Visit the following URL: http://www.feelwellonline.com
2. Log in to your account using your user name and password.
3. Click the Account Management.
4. Click Delete My Account at the bottom of the screen.

In order to correct or update your information, you have the following options for changing and modifying information previously provided

Visit and login to your account using your user name and password. You can edit/update your information at any time.

Notification of Changes

If we decide to change our privacy policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Regardless of later updates, we will never use the information you submit under this current policy in a new way without first providing you an opportunity to opt-out or otherwise prevent that use.

Third Party Ad Servers

Our Web site may use a reputable third party to serve the advertisements that you see on the pages of our Web site. If you would like to know more about the information gathering practices and "opt-out" procedures of our third party ad server please click here. Please be sure to review their privacy policy as they may follow different procedures than this web site. There are no third parties that reside on feelWellOnline.com that would have access to your information, receive direct transfers of information from submittal made directly to the feelWellOnline.com site

How do I contact Heartfelt Solutions, Inc.?

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact memberservices@feelwellonline.com

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